About

FAQ

• Where is the store based?

  Jakarta, Indonesia

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Please understand that I do not live in the US and what happens after items are shipped are beyond my control. I cannot change the shipping address after an order has already been shipped. I cannot contact your country's postal service for you.

  For shipments to Canada, Registered Airmail packages sent to Canada cannot be tracked. Packages sent to Canada using Registered Airmail may take 2-3 months to arrive.

  For shipments to Australia, Registered Airmail option will be UNTRACKABLE. Please use EMS if you would like a trackable option.

  Registered Airmail Delivery Time: 21-45 days
  Express Mail Service (EMS) Delivery Time: 7-9 days

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.